Privacy Policy

Innovium Technologies ("we," "us," or "our") is a software house headquartered at 731 B, Satellite Town, Gujranwala, Pakistan. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

This policy applies to www.innoviumtechnologies.com and to any personal data you share with us during a project. By using our website or services, you consent to the practices described here.

1. Information We Collect

Information you provide directly

• Contact details — name, work email, phone number, company, and job title when you submit a form, request a quote, or email us.
• Project information — requirements, business context, documents, and materials you share so we can scope and deliver work.
• Account & billing data — billing address, invoicing details, and transaction records needed to process payments.

Information collected automatically

• Usage data — IP address, browser type, device, pages visited, referring URLs, and time spent on our site.
• Cookies & similar technologies — see Section 4 below.

2. How We Use Your Information

We process your personal data for the following purposes:

• To respond to inquiries and provide proposals, quotes, and project estimates.
• To deliver, manage, and support the software services we are engaged to provide.
• To process payments and maintain accurate financial records.
• To communicate with you about your project, updates, and support matters.
• To improve our website, services, and client experience.
• To comply with legal, accounting, and tax obligations under Pakistani law.

3. Legal Basis for Processing

We process your personal data on the following bases: your consent (e.g., when you submit a form), performance of a contract (to deliver services you've engaged us for), our legitimate business interests (such as improving security and service quality), and compliance with legal obligations (such as tax and record-keeping requirements).

4. Cookies & Tracking Technologies

Our website uses minimal cookies and similar technologies to keep it working and to understand aggregate usage. We do not use cookies to build cross-site advertising profiles. You can control or disable cookies through your browser settings; some site features may not function correctly if cookies are disabled.

5. How We Share Information

We share personal data only when necessary:

• Service providers — trusted vendors (e.g., hosting, analytics, email, payment processors) acting on our behalf under confidentiality obligations.
• Legal compliance — where required by law, court order, or public authority.
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to confidentiality.

We never sell your personal data.

6. International Data Transfers

Because we work with clients globally and use cloud infrastructure that may store data outside Pakistan, your information may be processed in other countries. Where this happens, we rely on appropriate safeguards and only share the minimum data necessary to provide our services.

7. Data Security

We implement reasonable technical and organizational measures — including access controls, encryption in transit, secure development practices, and staff training — to protect your data. We follow ISO 27001 / SOC 2-aligned controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described here, to comply with legal and tax obligations, and to resolve disputes. Project and billing records are typically retained for the duration of our engagement plus the period required by applicable law (commonly up to seven years for financial records).

9. Your Rights & Choices

Depending on applicable law, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data, subject to legal retention requirements.
• Object to or restrict certain processing.
• Withdraw consent at any time (without affecting processing already carried out).
• Request a portable copy of your data.

To exercise any of these rights, email contact@innoviumtechnologies.com.

10. Children's Privacy

Our services are intended for businesses and professionals. We do not knowingly collect personal data from children under 16. If you believe we have collected a child's data, please contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be communicated through our website or by email where appropriate.

12. Contact Us

If you have questions about this Privacy Policy or your data, please contact us: